What We Do
An Overview
Cognicent are headquartered in Perth, Western Australia and service clients nationally and internationally. We have been supporting our clients to improve their performance across safety culture, well-being, organisational culture and leadership development since 2006. We play to our strengths in assisting you to develop yours. You can scroll down for an overview of our offerings.
We help with the people part of your business, providing services that support the organisation, leaders, and teams to improve the way work is achieved, while enhancing the organisation’s capabilities to be safe, well and productive.
We work from the top down and the bottom up, ensuring that everyone in your organisation is engaged toward the goal of being safe, well and productive.
We enable organisations to move beyond compliance, instilling a culture that embraces learning, involvement and innovation.
We know what works and what doesn’t. Having worked directly with more than 60 organisations, across 32 countries, six continents, and more than 50,000 people, we can guide you through implementing changes in your organisation toward a safe, well and productive team culture.
We are focused on continuing innovation and improvement, integrating the latest research from psychology, neuroscience, and organisational practice, with tried and tested knowledge, to inform what we do and how we operate.
Flourishing Organisations
Safe, Well and Productive
Investing in people and culture is not only the right thing to do but also a smart business strategy. Research shows that companies that prioritise developing their employees and creating a positive work environment achieve higher profitability, lower turnover, and greater resilience than their peers.
By fostering a culture of learning, innovation, and diversity, these companies unlock the full potential of their human capital and gain a competitive edge in the market. Whether you are looking to do safety differently, improve well-being and resilience, or develop a culture of operational excellence, we can support your transformation journey toward a flourishing workplace culture.
The three Flourishing Organisation services we provide are:
Culture Transformation
Looking to make a lasting change in your organisations culture? We can support you through a full end to end process inclusive of cultural diagnostics, leadership and workforce capability development, systems redesign and integration, and embedding the capability within your organisation.
Targeted Capability Development
Looking to invest in developing a group, level, team, or department within your organisation? We’ve designed and delivered targeted development programs that support flourishing workplace culture, enabling groups to better manage themselves, and enhance their capacity to positively influence those around them.
Speaking Engagements
Looking to spark some different thinking about culture within your organisation? We’ve got a range of thought-provoking topics that can be tailored to your team’s needs, covering safety, health and well-being, psychosocial safety, team performance and many more.
Cultural Diagnostics
If you are perusing our website, chances are you believe there is a need for change somewhere within the culture of your organisation. We offer a range of cultural diagnostic tools that can help you get a baseline of your culture before you implement any changes. These diagnostics also allow us to provide you with a process that will assist you in pinpointing specific areas that represent strengths and opportunities for improvement.
Leadership Capability Development
Leaders at all levels play a critical role in the culture of the organisation, whether it is the strategic leadership required at the executive level or the operational leadership required by those on the front line. We offer a full suite of capability development for leaders, including assessment, training, and coaching, and have partnered with organisations to build leadership development solutions that are tailored to the needs of the organisation.
Whether you are looking to enhance your executive capability, build your management team’s leadership approach, or support your supervisors in their leadership journey, we can help.
Workforce Capability Development
Front-line employees are the human face of any organisation, and their engagement and retention are crucial for its success. However, many front-line workers feel disconnected from the company’s vision and culture, especially during times of change. That is why leaders should not only communicate the rationale and benefits of cultural transformation but also involve front-line employees in its co-creation and implementation. In doing so, leaders can tap into the insights, creativity, and commitment of their front-line staff, and foster a culture of learning and innovation across the organisation.
We have built and delivered programs to support front-line capability development across safety, well-being & resilience, and team performance, and welcome the opportunity to work with your teams toward improved engagement and performance.
Human-Centred Systems
Time is one resource that there never seems to be enough of, and yet within our organisations, so much of this precious resource is wasted on processes that at best fail to add value, and at their worst, undermine the motivation and morale of our people. Many organisations have implemented a 5S-style approach to their working environments, but few have applied the same logic to their systems, hanging on to outdated and ineffective processes while simultaneously, adding more in.
We work with you to first declutter your processes. We then support you to implement processes that align with how people work and what we know drives better engagement and performance. If your systems aren’t helping you to be more safe, well and productive, it could be time for a change.
Speaking Engagements
Looking to spark some different thinking around culture within your organisation? We’ve got a range of thought-provoking topics that can be tailored to your team’s needs, covering topics such as safety, health and well-being, psychosocial safety, team performance, and many more.